How do I/we book our chosen Safari through your Company?

Please complete our Online booking form or send us an e-mail.

How can I pay you and what are your Charges for Credit Card Payments?

We require 25% deposit wired to our account, and balance is payable at least 20 days prior to commencement of the safari or can be paid in cash US dollars or travellers cheques on arrival. We accept payment by Visa and Master Card but there is a 5% surcharge for Credit Card Payments.

How far in advance should I book my safari?

We advice our clients to book their safaris far in advance to ensure all is order at the time of travel. This is even more so during the peak seasons i.e. July and August and also during the Christmas and New Year season.

Do I/We require a visa?

Visas to Kenya, Uganda and Tanzania should be obtained from their respective Embassies or High Commissions abroad. Airport visas cause delays on arrival at the destinations. There is a fee for the visa ranging from US$30 to US$50 currently, whether it is obtained at the airport or in advance.>

Does your price include all International Flights?

No. International transportation to and from East Africa is not included.

What type of vehicles do you use on safari?

9 seater safari minibuses with pop-up roof for ideal game viewing and sight seeing are the vehicles most in use. They are designed to provide a maximum level of comfort and safety and also fitted with HF long-range radios for efficient communication. All our vehicles are also fitted with first-aid boxed and cooler boxes.

4 x 4 Landrovers or Landcruisers can be arranged if requested for but at an extra cost. Our tour guides are very well trained, friendly, knowledgeable and committed to satisfy the client’s needs.

How many people do you take on a safari?

Our departures are guaranteed and with a minimum of two persons and a maximum of seven for guaranteed window seats

What are the terms when booking a safari with your company?

Please see our Terms & Conditions page.

Are we guaranteed to see the 'Big Five' as well as other wildlife whilst on safari with your company?

This is not a guarantee since all the animals have their natural environment but with our chosen safaris, you will not be disappointed.

What is a single supplement?

This is a fee imposed on single travelers by the hotels, lodges and camps. Our safari prices are quoted based on two people sharing accommodation. If someone takes a room by themselves they have to pay the per-person price plus the single supplement fee.

Is it possible for people with special needs to travel on any of your Safaris?

We cannot guarantee that facilities will be available for such as wheelchair passengers, but some of the properties that we use have these facilities. Please contact us with your specific requirements.

Can you cater for people with special Dietary requirements?

Yes we can! Please make sure to give us advanced notice so that we can make arrangements with the lodges and camps concerned.

Do I/We require Travel Insurance?

We advice our clients to take all the necessary Travel Insurance before starting the safari. It should also include emergency evacuation.

Are the destinations and Safaris that you offer safe and secure?

All the destinations and locations are well established and therefore considered safe and secure.

In the unlikely event of an accident what facilities do you offer?

Temporary membership of Flying Doctor’s services is recommendable at US$2 to US$50 depending on the radius, which we shall advice you on. Our vehicles are also fitted with two way radios for ease in communications and this should give the clients peace of mind.

What are the time differences in?

Kenya: GMT +3 hours
Tanzania: GMT +3 hours
Uganda: GMT +3 hours

Should I/We expect a language problem?

English is spoken in all three East African countries. In the tourist circles, Italian, French and Spanish are common languages.

Is the water safe to drink?

In the major towns, water is chlorinated and safe to drink but it is safer to drink bottled water available in supermarkets.

What medical precautions should we take?

Vaccination requirements change from time to time. We suggest you consult your local doctor or health department for information on the latest health precautions. If you are on prescription medication, please ensure you have an adequate supply to last the duration of your stay and a copy of your prescription(s).

Any advise regarding photography?

For wildlife photography, a 200 mm zoom lens is the smallest that you should use, A 300-400 zoom is preferable. For bird-watchers, a 500mm or larger is necessary, and a wide-angle lens would be ideal for scenic shots.
Bring extra camera and flash batteries and plenty of film - you may find these quite expensive and difficult to obtain locally.

Why should I book my Safari with you?

Our experience, knowledge and commitment are guaranteed to give a safari of your dreams. If you would like to communicate with some of our past clients, please request for e-mail and/or telephone contacts from us.